salesforce & agentforce · certified specialist
The Salesforce stack,
spoken natively.
Salesforce Certified Agentforce Specialist and winner of the TDX India Hackathon 2025, working as a Salesforce Product Owner and Business Analyst with four enterprise implementations behind me. I don't just configure the platform — I architect Agentforce agents, ground them with Data Cloud RAG, and put them in production where they run real businesses.
TDX 2025 · Best Demo →
01 — trailblazer record
Proven on Salesforce's own stage.
Winner — Agentforce TDX India Hackathon 2025
Won at Salesforce's flagship developer event in India by building and demoing a cutting-edge Agentforce solution.
Agentforce Specialist — Salesforce Certified
Certified on the exact platform I design and ship enterprise AI agents with, every week.
Data Cloud 360 Consultant — Salesforce Certified
Certified Data Cloud 360 Consultant, expertly integrating and harmonizing complex enterprise data profiles.
Agent Blazer Legend — Trailhead
Achieved the prestigious Agent Blazer Legend status on Trailhead, mastering AI and agentic workflows.
02 — production implementations
Agents that run real orgs.
Four enterprises, four very different problems — all solved on the Salesforce platform, all in production. Click any card for the full case study.
Leading GCC Government Contractor — Tender Management, Run by Agents
Einstein agents ingest tenders via MuleSoft, decide bid/no-bid, suggest partner vendors, draft every email, and generate proposal & functional docs with Data Cloud RAG over past submissions. Humans review and approve — the agents do the rest. I was BA + solution architect.
Leading Indian Housing Developer — Three Agentforce Agents in Production
A grounded pre-sales Service Agent on the public website, an internal employee copilot for relationship managers, and AI case classification that routes cases the moment they're created. 35% efficiency gain, measured. I architected it and owned the product.
India's Largest Healthcare Network — CRM for Extended Sales Team
High-volume healthcare CRM for their extended sales team, including the routing plan, commissions, and complete patient onboarding. Integrated an AI case classifier that cut resolution time by 25%.
Fast-Growing Commercial Leasing Company — Sales & Revenue Cloud, End to End
Complete Salesforce transformation for a fast-growing Indian commercial real-estate leasing company — lead to LOI to contract to approvals — designed around a clean SAP integration where SAP stays the source of truth. I own discovery, user stories and consulting end to end.
03 — platform arsenal
What I reach for on-platform.
The Salesforce capabilities I've designed with, shipped with, and prototyped with in the internal AI lab.
// why it works
Platform + product, one head
Most Agentforce projects fail in translation: the admin knows the org, the PM knows the business, nobody holds both. I run the discovery workshop and design the agent topology — so what gets promised is exactly what gets built.
// grounded by default
Agents that don't hallucinate the brand
Every agent I ship is grounded — Data Cloud RAG over verified content, prompt templates with guardrails, and human-in-the-loop approval where the stakes demand it. The housing developer's pre-sales agent answers only from website truth. That's a design decision, not luck.